Legal information

Terms and Conditions

These terms apply to Royalembercasino Resort & Hotel, the informational website at royalembercasino.com, and interactions initiated through this website.

Effective date: 9 September 2026

Royalembercasino is an English-language informational website for a resort and hotel venue in Adelaide, Australia. These terms are not an agreement for an online gaming product.

01 — Website use

Website use and intellectual property

01

Permitted use

You may browse this website and use its information for lawful personal travel, accommodation, dining, lounge and venue-planning purposes. The website is intended to help visitors explore Royalembercasino experiences and, where available, proceed with a room booking enquiry or request. You must use the site in a way that complies with applicable laws and respects the experience of other visitors.

  • Do not interfere with the website’s operation, security or another visitor’s use.
  • Do not submit false, misleading, unlawful or unauthorised information through a website form.
  • Do not use the website for a purpose that is unlawful or inconsistent with these terms.
02

Content ownership and restrictions

The text, photography, design, branding and other materials displayed on this website belong to Royalembercasino or relevant rights holders and are protected by applicable intellectual-property laws. You may view pages for personal use and share ordinary links to them. However, you must not reproduce, modify, scrape, distribute or commercially exploit website materials without prior permission from the relevant rights holder.

This restriction includes copying substantial content into another service, using automated means to collect material, or presenting website material as your own. Nothing in these terms transfers ownership of the website or its materials to you.

02 — Planning a stay

Bookings, rates and reservations

01

Availability and booking requests

Website content and booking pathways may allow you to make an enquiry or submit a reservation request. Availability is subject to availability and is not guaranteed until confirmation is provided through the applicable booking process. To process a request, details such as your preferred room type, requested dates, guest information and other relevant requirements may be needed.

Information shown on the website may change before a reservation is confirmed. Please check the details presented during the applicable process and provide complete, accurate information so that your request can be considered properly.

02

Rates, payment and additional conditions

Rates, inclusions, charges, payment timing and other transaction-specific conditions are those presented during the relevant booking or reservation process. Before completing a request or booking, review the room, experience or reservation details carefully, including any conditions supplied with the confirmation process. A booking or reservation may be subject to separate terms shown at that time.

03

Changes, cancellations and guest responsibilities

Amendment and cancellation conditions are determined by the reservation details or terms supplied for the relevant booking. Use your booking confirmation or the applicable reservation channel for instructions that relate to your request. Where the booking process permits, please notify the venue of changes and ensure the guest details you provide remain accurate.

Requests for changes do not guarantee an outcome, as they depend on the applicable reservation terms and availability. For assistance with a booking-related question, contact [email protected] or +61 8 8212 3947.

03 — At the venue

On-property experiences and casino venue

01

Dining, lounge and experience information

Information about fireside lounges, whiskey bars, steakhouse and grill dining, plush rooms, hotel galleries and related on-property experiences is provided to help guests plan a visit. Seating, service, menus and availability may vary. Experience-specific requirements or reservation conditions may be communicated during the relevant enquiry or booking process.

Please review those details when they are presented and confirm material information relevant to your plans. Website descriptions are not a guarantee that every described feature, service or experience will be available at a particular time.

02

Physical casino venue

References on this website to casino experiences concern a physical, offline venue experience at Royalembercasino. This website does not provide online gambling software or cash payouts. Access to, and participation in, activity at the physical casino venue is subject to applicable laws, venue requirements and any rules communicated on site.

Visitors should make responsible decisions and seek assistance where needed. Nothing on this website is intended to describe online gaming mechanics, odds, bonuses or payout arrangements.

05 — Your details

Privacy, communications and personal information

01

Privacy policy

For information about the handling of personal information collected through this website and related interactions, please read our Privacy Policy. Where applicable, your use of this website is also subject to that policy. The Privacy Policy is the appropriate place to review the information provided about personal information and related website interactions.

02

Request and booking communications

When you submit an enquiry or booking-related request, Royalembercasino may need to use the details you provide to respond, confirm details or administer that request. Please ensure your submitted information is accurate and current. If a relevant process presents separate consent or preference options, review those options there before submitting your request.

Keep your contact details current so responses to your enquiry or reservation can be directed appropriately.

06 — Final provisions

Liability, changes and governing law

01

Liability limits

To the extent permitted by applicable law, Royalembercasino is not responsible for indirect or consequential loss arising from your use of this website or reliance on its content. This includes loss that is not a direct result of a failure to meet an obligation connected with the website. You remain responsible for decisions you make using general information available on the site.

Nothing in these terms excludes rights or guarantees that cannot lawfully be excluded under applicable law.

02

Changes to these terms

These terms may be revised from time to time. The current version will be published on this page with its effective date. Please check this page before using the website or making plans that rely on website information, particularly if you have not reviewed the terms recently.

Current effective date: 9 September 2026

03

Governing law

These terms are governed by the laws applicable in South Australia, Australia, subject to any rights that cannot be excluded under applicable law. This reflects the Adelaide, Australia venue context described on this website.

07 — Contact

Questions about these terms

Terms enquiries

For questions about these terms, the website or a booking-related request, please contact Royalembercasino using the details below.

[email protected] +61 8 8212 3947 24 Gouger Street, Adelaide SA 5000, Australia